SCQF LEVEL 4 - National 4

Are you interested in administration and practical uses of IT and want to develop your administration and IT skills further?  Learners who have completed the course will be able to use the acquired administration and IT related knowledge, understanding and skills at home, in other curricular areas and ultimately in employment. 


National 4


1 Year full time/

5 periods per week


All 4 Units are internally assessed. 

Communication in Administration, IT Solutions for Administrators, 

Administrative Practices, Added Value Unit 






Mrs Henderson 

Mrs Benton 

Miss McGregor 

Mrs Coetser 



This course will allow learners to develop: 


  • IT skills and use them to perform straightforward administrative tasks 

  • A basic understanding of administration in the workplace 

  • Organisational skills in the context of organising and supporting events 

  • Understanding of need for customer care 


You will develop a range of skills for learning, life and work.  This will include competency in the use of IT and aspects of literacy, numeracy and thinking skills within a working, business and home environment.   

There are 4 mandatory Units which are internally assessed: 


Administrative Practices:   


  • Skills in carrying out straight forward administrative tasks to organise and support small-scale events 

  • Basic knowledge of key legislation affecting employees  

  • The key features of good customer care 

  • Skills and qualities required of administrators 


IT Solutions for Administrators: 


  • Basic skills in using the following IT applications, word processing, spreadsheets and databases in familiar administrative contexts 


  • Basic skills in organising and processing simple information in familiar administrative contexts 


Communication in Administration: 


  • Basic skills in using IT for gathering information from the Internet and Intranet 

  • Basic skills in preparing information using multimedia and desktop publishing  

  • Basic skills in communicating information 


Added Value Unit: 


  • Learners will undertake practical and administration IT based tasks to organise and support an event 


A variety of learning and teaching approaches can be expected within this course including individual working, group work and peer learning.  There will also be the opportunity for active and independent learning through self and peer evaluations, reflecting on learning and making independent decisions. 


Everything you need to know before selecting this course

entry requirements

Although National 4 pupils will have normally studied Administration and IT in S3, this is not necessary. To undertake Administration at National 4 level, pupils are required to have a good understanding of the Admin and IT Technologies outcomes studied in S1 and S2. 

what will you get?

To gain a National 4 Administration and IT qualification you must pass all of the 4 mandatory units.  Units are assessed as pass or fail. 


Everything you need to know about future pathways from this course


A wide range of job opportunities are available for you to consider eg  Receptionist, Administrative or Clerical Assistant, Library or Information Assistant, Customer Service Administrator, Health Records Staff, Local Government Administrative Assistant.

my world of work

This link will take you to an excellent resource on MyWOW which looks at potential career routes when you select a combination of subjects. 


Information from pupils who have studied this course as to how they feel it was.

Eilidh - S5

I picked Admin and IT because I think it would benefit me with my future career.  I have enjoyed learning about the theory side of Admin and skills and qualities of an Admin Assistant.  I would recommend that people who enjoy using computers take this subject. 

The Business Page

Callum - S5

I picked Admin and IT because I thought it would be useful to have IT skills that I could take forward and use in later life.  One thing I have enjoyed about the course is learning about the theory side of the course.  I would recommend this course to pupils as it gives you useful IT skills.